We're not just Dog Tolerant...
We're Dog Friendly!
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While many of our guests like Merchant House hotel for our central Truro location, ability to accommodate bicycles and drying room for walking wear, other guests like us for being dog friendly.

We welcome all dogs big and small; we have a select number of rooms allocated for our guests that wish to bring their dogs on a holiday in Cornwall.

These bedrooms can be equipped with bowls and treats to save you packing them, and we’ll even hand you a doggy pack when you arrive detailing all the best places to take your pooch—from restaurants to dog friendly beaches in Cornwall! Please note we do not allow dogs to be left unattended in the rooms at any time.

We are also the only Hotel in Cornwall to offer an outdoor heated doggy wash designed specially for their mucky paws after a day in the Cornish countryside! If you’d like to use our Dog Wash, just ask reception some fluffy towels and doggie shampoo and you can step outside to a lovely warm shower area.

We also have a dog friendly lounge meaning you and your doggy can enjoy sitting by the toasty, crackling log burner enjoying a slice of cake (and a few dog chews and treats from our jar for your pooch) every afternoon.

You can even wake up the right way and enjoy a hearty homemade breakfast with your best friend at your side. We invite all of our guests with dogs to come and join us toward the end of service (9:45am Monday to Friday and 10:45am on the weekends and bank holidays) where you’ll be able to sit together while you enjoy a fresh full English to set you up for any adventure! Please feel free to ask for a sausage for your dog to enjoy for their Breakfast!

What’s more, dogs stay with us absolutely free! This means you can spend your money on lots of lovely experiences in Truro and the rest of Cornwall.

If you are looking for a Dog Friendly Restaurant, here is a handy list. Not all taxi companies are dog friendly, we recommend you use a2b Taxis.  Please note, we ask that dogs are not left in the rooms or your car unattended.


Escape the Crate – for dog-free days out


escape the crate

Escape the Crate offer a day-care service for guests who fancy a dog-free day out as sometimes not everyone welcomes dogs as much as we do which can be a bit restricting when on holiday.  Escape the Crate is a small family run business situated in 7 acres of land on the outskirts of Truro. They understand that your dog is a member of your family and pride themselves on creating a home from home atmosphere whilst your dog is in their care.

Guests can relax in the knowledge their pooch is being well cared for and then return to Merchant House for a snuggle by the wood burner with a doggy treat upon their return!

For further information on Escape the Crate or to book please visit their website www.escapethecrate.co.uk


Muddy Paws Cornwall

Muddy Paws Cornwall

Michelle, Daisy and Debbie run Muddy Paws Cornwall (a self employed dog walking business). They offer a professional, fully insured dog walking and pet sitting service. Daisy also offers a great grooming service.

So if you are on holiday and are unable to take your dog with you for the day, why not call them and they will collect your four legged friend from Merchant House and take them on some lovely walks in the Cornish countryside, with some of their doggie friends, then will be returned to you all tuckered out!

For more information please find their card in our “Doggie pack” which you will be given upon check-in, or contact them online: www.muddypawscornwall.co.uk


Our Tips for a Dog Friendly Holiday

Your doggy pack will detail all the best places for you and your dog to visit in Cornwall together. But our team are also on hand to offer you some tips! Whether it’s a crisp dog friendly beach walk, a wintery wooded adventure, or a day strolling across the moors, the Merchant House hotel team will help you plan your perfect dog friendly Truro break!

Our Tips

Pet Free Comfort

If you’ve got an allergy or would rather remain pet-free during your stay, we’ve got plenty of dog-free comfy bedrooms calling… Our historic hotel has plenty of thick and snug mattresses in our contemporary bedrooms just ready for you to relax in for a rejuvenating night’s sleep. The first few hours of breakfast are also a pooch-free zone meaning you’ll be able to wake up with a steaming cup of coffee and a delicious full English breakfast to gather your thoughts and prepare for the day ahead without a hound in sight!